Industries: Telecommunications
Network changes, projects and customer support in one place
Manage network changes and infrastructure projects together with the tickets of business customers in one GoProject installation.
What telecommunications gets
Change flows with rules
Define the required fields, conditions and approvals that must be met before a status changes.
Business customers in the portal
Organise customers into separate organisations with request forms and SLA targets.
Git activity on work items
Link GitLab, GitHub or Bitbucket activity to work items and use Git events in automation.
How to get started
Four steps from the first configuration to everyday work.
- 1
Deploy GoProject in the operator's infrastructure and connect the directory.
- 2
Define the network change workflows.
- 3
Create a Help Desk for business customers.
- 4
Connect the Git integrations you need.
Capabilities in play
- Workflows
- Field rules
- Help Desk
- SLA calendars
- Organisations
- GitLab, GitHub, Bitbucket
More solutions by industry
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